30 November 2017
In November 2017 the 12 month core system migration for Stafford Railway Building Society (SRBS) came to a close both on time and in budget. Speaking on the migration George Webb, CEO at Mutual Vision said “There is a real fear in the market that core systems’ replacements are too painful to consider. It was our strategy to convince the market this is not the case. I think we have proved that not only can systems be replaced within 12 months, with minimum disruption to the business, but there can be a clear return on investment in the short to medium term”
George continued, “We were confident on this project from the start and both teams collaborated well. We were highly impressed with the quality and attitude of the Stafford Railway project and business resource. SRBS was organised, committed and pragmatic – we could not have asked for more.”
Heather Hamilton, IT Manager at SRBS said, “The implementation and migration to ProVision has been a positive experience and we are already enjoying improvements in efficiency and team cohesion. SRBS is looking to focus on further process improvements both in back office and customer facing functions”
Heather Continues, “We now feel that we are in charge of our own destiny and since going live on ProVision we have launched two products and the system was the least of our worries.”
SRBS are currently in the implementation process for of the ProVision Broker portal where potential new customers will benefit from enhanced customer experience with immediate affordability checks, reduced paperwork and a speedier application process.