Meet Jo

22 March 2021

Mike Russell

Meet Jo, Business Consultant at MV

With an increase in demand for MV Professional Services, the team welcomes Jo Wade who has come onboard as a Business Consultant.  We sat down with Jo to find out what her role entails, and what she is focussing on in her new position. 

MV: So, why did you join MV?

JW: The majority of my career has been in operationally focussed roles within financial services, spending the last 20 years at MBNA in a diverse role spanning the full project lifecycle.  I was immediately excited when I read the Business Consultant description as it felt like the type of role I could really get stuck in to and fit my skill set perfectly.  Coming from a large commercially driven organisation, I was really taken by the mutuality ethos at MV and it was clear that there is a strong collaborative culture here – both internally and with the customers.

MV: What are your first impressions?

JW: My first impressions have been great! Despite the remote working aspect, everyone has taken the time to reach out and say hello – I guess that is the beauty of working for a smaller organisation.  From day one, it was clear that everyone is working toward the same common goals and they have a really keen focus on helping their customers succeed.  I have also had the opportunity to see all the MV products in action which is great for me when it comes to understanding customers processes and procedures.  I have to make a special mention to my colleagues Louise and Andy in Professional Services, who have made me feel so welcome and part of the team.

MV: Any particular projects you are looking forward to? 

JW: Being part of the growing Professional Services team, my day to day focus is to help customers with operational resilience support.  I am here to guide them through change with business transformation projects and I find that really exciting.  In addition, I have to say that I am looking forward to working on the Jade ThirdEye implementation with the Product Team.  This will give me the opportunity to get to know the customers better and bring them a solution to improve their day to day tasks.

MV: What keeps you happy outside of work?

JW: I have two dogs, Sammy a Collie and Shelby a young Cocker Spaniel.  I think it’s fair to say that they keep me busy outside of work and have been a great antidote to the box set binging I have been doing during lockdown!

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